Welcome to HH Healing Hearts Inc. Every purchase and donation made through our site directly supports our mission to empower mothers, children, and families in need across Northern Ghana and Monroe & Carbon Counties, Pennsylvania.

1. Shipping Policy

• Order Processing Time:
All orders from our Gift Shop are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.

• Shipping Rates & Estimates: Shipping charges for your order will be calculated and displayed at checkout depending on your location and selected delivery method.

• Shipping Destinations: We currently ship within the United States. For international shipping inquiries or custom arrangements, please contact us directly before placing an order.

• Shipment Confirmation & Order Tracking: Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking information will become active within 24–48 hours.

2. Return & Refund Policy

Because HH Healing Hearts Inc. is a registered 501(c)(3) non-profit organization, proceeds from our Gift Shop items directly fund our charitable projects and community outreach programs.

• Returns on Physical Goods: If you receive a damaged, defective, or incorrect item from our Gift Shop, please contact us within 14 days of receiving your order at donate@hhhealinghearts-inc.org with your order number and photos of the item. We will gladly arrange a replacement or refund for defective/damaged merchandise.

• Non-Returnable Items: Items returned after 14 days, worn/used items, and direct financial donations or gift cards are non-refundable. • Donation Refunds: Tax-deductible charitable donations made directly to HH Healing Hearts Inc. are generally non-refundable. If you made an error in the donation amount, please contact us within 7 days to request a correction.

3. Contact Us If you have any questions regarding shipping or returns, please reach out to us:

• Email: donate@hhhealinghearts-inc.org
• Phone: (888) 208-7021
• Address: 205 Applegate Rd, Ste 100 #1137, Stroudsburg, PA 18360