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Welcome to HH Healing Hearts Inc. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you access or use hhhealinghearts-inc.org, purchase items from our Gift Shop, make a donation, or otherwise interact with our website.

1. Information We Collect HH Healing Hearts Inc. may collect information that you voluntarily provide when using our website, making a donation, purchasing products, or contacting us.

  • Name
  • Email address
  • Mailing, billing, or shipping address
  • Phone number
  • Donation information
  • Gift Shop order information
  • Information provided when contacting our organization
  • Payment-related information necessary to process donations or purchases

 

2. How We Use Your Information We may use the information we collect for legitimate organizational and operational purposes, including:

  • Processing and acknowledging donations.
  • Processing and fulfilling Gift Shop orders.
  • Providing customer service and responding to inquiries.
  • Sending order confirmations, donation acknowledgments, and receipts.
  • Communicating with you regarding our organization, programs, services, or transactions.
  • Maintaining and improving our website and services.
  • Preventing fraud, misuse, or unauthorized activity.
  • Complying with applicable legal, regulatory, accounting, and tax requirements.

 

3. Donations & Tax Information When you make a donation through hhhealinghearts-inc.org, we may collect and retain information necessary to process your contribution and provide an acknowledgment or receipt.

  • Donations may be retained in our records as necessary for accounting, financial reporting, tax, and legal purposes.
  • Donations are intended to be tax-deductible to the extent permitted by applicable law.
  • Gift Shop purchases are not charitable donations and are not represented as tax-deductible contributions.
  • Once payment processing and automated receipting are fully connected and active, donors may receive an official tax receipt by email after a donation is successfully processed.

 

4. Payment Processing & Security Payments made through our website may be processed securely through third-party payment gateways.

  • We do not store your full credit card number or complete sensitive payment credentials on our own systems.
  • Third-party payment providers may collect and process payment information according to their own privacy policies and terms.
  • We take reasonable measures to protect personal information submitted through our website.
  • However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.

 

5. Cookies & Similar Technologies Our website may use cookies and similar technologies to help operate the website, remember preferences, improve functionality, understand website usage, and support security.

  • Third-party services used on our website may also use cookies or similar technologies.
  • You may be able to control or disable cookies through your web browser settings.
  • Disabling certain cookies may affect the functionality of portions of our website.

 

6. Third-Party Services & Information Sharing We may use trusted third-party service providers to support our website and organizational operations, including payment processing, donation processing, website hosting, email communications, analytics, order fulfillment, and security.

We do not sell your personal information.

We may share information when reasonably necessary to:

  • Process donations or purchases.
  • Provide requested services.
  • Work with service providers supporting our operations.
  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protect the rights, property, safety, and security of HH Healing Hearts Inc., our website users, donors, customers, or others.
  • Detect, investigate, or prevent fraud or unauthorized activity.

 

7. Communications If you provide your email address or other contact information, we may use it to communicate with you regarding donations, purchases, customer service inquiries, receipts, organizational activities, or other matters related to your interaction with HH Healing Hearts Inc.

  • You may have the ability to opt out of certain non-transactional communications by following the unsubscribe instructions provided in those communications.
  • We may continue to send necessary transactional or administrative communications, such as donation acknowledgments, order confirmations, or important service-related notices.

 

8. Children’s Privacy Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

 

9. Data Retention We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain organizational and charitable records, process transactions, comply with legal or tax obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

 

10. Your Privacy Choices Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

For privacy-related requests or questions, please contact us using the contact information provided below. Requests may be subject to applicable legal, regulatory, recordkeeping, and identity-verification requirements.

 

11. External Links Our website may contain links to third-party websites, services, or resources. HH Healing Hearts Inc. is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any external website you visit.

 

12. Changes to Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page. We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect personal information.

 

13. Contact Information For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: